Assist – Travel /
Transport

Getting where you need to go is an important part of living independently and participating in everyday life. At Right Support Solutions, we provide personalised travel and transport assistance to help NDIS participants attend appointments, work, education, shopping, social activities and community events.

Our support is designed around your individual needs, routines and goals. Whether you need direct transport assistance or help building confidence with public transport, we are here to make travel safer, easier and less stressful.

Who Is This Service For?

Assist Travel and Transport may be suitable for NDIS participants who:

• Find it difficult to travel independently
• Need support attending medical or allied health appointments
• Require transport to work, education or training
• Want to participate in social and community activities
• Need assistance with shopping or essential errands
• Want to learn how to use public transport safely
• Need help planning routes and managing travel schedules
• Require support entering and exiting a vehicle safely

Support is tailored to your mobility, communication needs, preferences and level of independence.

How We Help

Our team provides practical travel assistance to help you reach important destinations safely and on time.

Depending on your needs and agreed arrangements, support may include:

• Transport to appointments, work, study or training
• Assistance travelling to shops and essential services
• Support attending social, recreational and community activities
• Planning routes, schedules and suitable travel options
• Learning how to use buses, trains and other public transport
• Building confidence with purchasing tickets and reading timetables
• Assistance entering and exiting vehicles safely
• Support carrying suitable personal belongings or mobility aids
• Practising road safety and safe community travel
• Providing reassurance in unfamiliar locations
• Helping establish reliable travel routines
• Supporting greater independence with local journeys

We encourage you to take an active role in planning and managing your travel wherever possible.

What You Get

• Personalised Travel Support
  Your transport assistance is planned around your destination, mobility needs, schedule and personal preferences.
• Greater Access to the Community
  Reliable travel support can help you attend important appointments, activities and opportunities without unnecessary barriers.
• Increased Confidence
  We help you become more comfortable with routes, transport options and travelling within your local community.
• Safe and Respectful Assistance
  Your comfort, dignity and safety remain central throughout each journey.
• Support Towards Independence
  Where appropriate, we help you develop practical travel skills so you can manage more journeys independently over time.

Funding and Availability

Assist Travel and Transport may be available when transport or travel-related assistance is included in your NDIS plan and supports your approved goals.

Service availability may depend on:

• Your NDIS plan and available funding
• The type and level of transport support required
• Your pickup location and destination
• Travel distance and expected duration
• Your preferred days and times
• Vehicle and support worker availability
• Agreed service arrangements and applicable travel charges

Participants should confirm that the requested transport support is covered by their NDIS plan before services begin. With your consent, we can also discuss arrangements with your plan manager, support coordinator or nominated representative.

Right Support Solutions provides travel and transport assistance across Sydney and selected surrounding areas. Contact us to confirm availability in your location.

Your Travel Pathway

1. Tell Us Where You Need to Go

We discuss your regular destinations, travel challenges, mobility needs and personal goals.

2. Plan Your Journey

Together, we agree on suitable transport arrangements, pickup details, timing and the level of assistance required.

3. Begin Your Travel Support

Our team supports you to travel safely and comfortably according to the agreed schedule.

4. Build Your Confidence

Where suitable, we help you practise route planning, public transport use and other skills that support independent travel.

5. Review Your Arrangements

We listen to your feedback and adjust the service when your destinations, schedule or support needs change.

Frequently Asked Questions

1. Where can you transport me?

Depending on your NDIS plan and agreed arrangements, we may assist you to travel to appointments, employment, education, shopping, community programs, social events and recreational activities.

2. Can you help me use public transport?

Yes. We can support you to plan routes, read timetables, purchase tickets, identify stops and build confidence using buses, trains or other suitable transport options.

3. Can a support worker stay with me during an appointment or activity?

Depending on your support needs, available funding and service agreement, a support worker may remain with you during the appointment or activity.

4. Are transport costs included in my NDIS funding?

Transport funding and provider travel charges can vary depending on your NDIS plan and service arrangements. We will explain any applicable charges before the service begins.

5. How do I arrange travel and transport support?

Contact Right Support Solutions with your location, destination, preferred schedule and support requirements. Our team will discuss your needs and confirm availability.